Insurance Policies and Information
Where possible, we will assist you in optimizing the benefits available under your policy. As a courtesy to you, our office will submit your claims to your insurance carrier. We offer electronic submission (EDI) where possible to expedite the claim process. Most payments are processed in a few days rather than a few weeks.
We are a preferred provider for:
When extensive treatment is planned, we will send a detailed estimate or pre-determination to the insurance carrier(s) involved. In most cases, the response is sent to the insured/employee within 2-3 weeks. Please note that for privacy reasons, the insurer must inform and communicate with you as its client – not with the dental office.
Your insurance plan is a contract between you and the insurance carrier/your employer. As such, you are responsible for your account, not the insurance carrier. We ask that you provide our front desk team with your policy numbers and coverage information, and inform us of any changes to your current dental insurance policy and personal information.